Our Process
From your first call to project completion, we make the repair process simple, transparent, and stress-free. Here's what you can expect when you work with Bruce Revie Builder.
Step-by-Step Process
Our systematic approach ensures quality results and clear communication.
Initial Contact
Reach out by phone or through our contact form. We gather basic information about your project and schedule a convenient time for a consultation.
Free Consultation
We visit your home, assess the work needed, discuss your goals and budget, and answer any questions you have about the process.
Detailed Estimate
Within 24-48 hours, you receive a comprehensive written estimate with clear pricing, scope of work, and timeline.
Scheduling
Once you approve the estimate, we schedule your project at a time that works for you, often within 1-2 weeks for most jobs.
Professional Execution
Our experienced team completes the work efficiently, keeping you informed throughout and maintaining a clean, safe work site.
Final Walkthrough
We review the completed work with you, ensure your satisfaction, and explain any maintenance recommendations.
What to Expect During Consultation
When we visit your home for the initial consultation, we take the time to understand your situation thoroughly. We examine the issue, discuss your concerns and priorities, and explain your options in plain language.
We believe in educating our customers so you can make informed decisions. We'll explain what we found, why certain solutions are recommended, and what to expect in terms of timeline and cost.
There's no pressure tactics or upselling. Our goal is to provide you with the information you need to decide what's best for your home and budget. If the work isn't urgent, we encourage you to take time to consider your options.
The consultation is always free, and there's no obligation to proceed. We want you to feel confident in your choice of contractor, whether that's us or someone else.
Our Commitments to You
The principles that guide every project we undertake.
Upfront Pricing
You'll always know the full cost before work begins. Our estimates are detailed and include all anticipated expenses with no hidden fees.
On-Time Arrival
We respect your time with scheduled appointment windows. If delays occur, we communicate proactively and apologize for any inconvenience.
Clean Work Sites
We protect your property, contain dust and debris, and leave your home as clean as we found it when the work is complete.
Clear Communication
You'll always know what's happening with your project. We answer questions promptly and keep you informed of any changes.
Quality Materials
We use high-quality materials from trusted suppliers. Cheap materials cost more in the long run through failures and repairs.
Satisfaction Guaranteed
We stand behind our workmanship. If you're not satisfied with any aspect of our work, we'll make it right.
Frequently Asked Questions
Common questions about our process and services.
For most projects, we can begin within 1-2 weeks of your approval. Emergency situations receive priority scheduling. During busy seasons, wait times may be slightly longer. We'll provide a specific start date during our consultation.
For most exterior work, you don't need to be home. For interior projects, we generally prefer someone to be present, especially for the initial walkthrough and final inspection. If you can't be present, we can arrange secure access and a follow-up call to review the completed work.
We accept cash, checks, and major credit cards. For larger projects, we can discuss payment schedules that work for both parties. Payment is typically due upon completion of the work to your satisfaction.
Yes, initial consultations and estimates are always free. We provide detailed written estimates that outline the scope of work, materials to be used, and total cost. There is no obligation to proceed after receiving an estimate.
Sometimes during repairs, we discover additional problems that weren't visible during the initial inspection. If this happens, we immediately contact you, explain what we found, and provide a new estimate for the additional work. We never proceed with unexpected repairs without your approval.
Ready to Get Started?
Contact us today to schedule your free consultation and take the first step toward your repair project.
Service Area
We serve homeowners throughout Upstate South Carolina.
Counties We Serve
- • Oconee County
- • Pickens County
- • Anderson County
- • Greenville County
Cities & Towns
- • Mountain Rest, SC
- • Seneca, SC
- • Walhalla, SC
- • Westminster, SC